Syquest Sparq click of death

[bramcote]

I've had 2 of these drives and both failed within 12 months with the click
of death. At the time I put it down to accidental damage - yeah I blamed
myself. Seems Iomega have acknoweldged the problem is theirs for Zip and
Jazz. My question - does anyone know if they honour their pledge to replace
click of death drives whenthese are from Syquest - the company it bought?

[Rick]

Post by bramcote
I've had 2 of these drives and both failed within 12 months with the click
of death. At the time I put it down to accidental damage - yeah I blamed
myself. Seems Iomega have acknoweldged the problem is theirs for Zip and
Jazz. My question - does anyone know if they honour their pledge to replace
click of death drives whenthese are from Syquest - the company it bought?

Way off base - Iomega never bought SyQuest. Syquest went bankrupt. About
8 years ago...

A company emerged after bankruptcy to sell off the existing stock of
drives and provide support. It's still around at
http://www.syquest.com/ There was a reference - years ago - on this
site to a company that repaired the drives. But that info is no longer
there.

Rick

[geothermal]

Post by bramcote
I've had 2 of these drives and both failed within 12 months with the click
of death. At the time I put it down to accidental damage - yeah I blamed
myself. Seems Iomega have acknoweldged the problem is theirs for Zip and
Jazz. My question - does anyone know if they honour their pledge to replace
click of death drives whenthese are from Syquest - the company it bought?

Hi bramcote,

I suggest ebay to get a new one.

http://search.ebay.com/search/search.dll?from=R40&satitle=Syquest

The below page says that Iomega bought out SyQuest in 1999.

http://glossary.ippaper.com/default.asp?req=knowledge/article/60&catitemid=7

But it could be wrong. And Iomega shouldn't replace drives made by
their competetor before Iomega acquired the company. If it did that
is.... Well, I found on the Iomega site that it looks like maybe
Iomega did buy the company... but does not support the old products.

https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/std_adp.php?p_faqid=1074&p_sid=NP58zQTh

Looks like the SyQuest.com website is 404. "This domain name expired
on 10/25/2005 and is pending renewal or deletion."

Jonathan