Post by geothermalWhy the frag have you had to replace the drive 3 times ? You must be
abusing them or fucking them up a lot to have that high of a failure
rate. All my Iomega drives work fine and have never broken ever in over
ten years. You are a lamer because you say all Iomega products suck and
should be avoided when clearly you only have a small sample set. It is
very fishy that you still hang out in a usenet group that was set up to
assist Iomega users and you are here bashing them. Go out in the world
and join usenet groups that you like to hang out in instead. I know lots
of people with Iomega products that work just fine. And no, I don't work
for Iomega or any other computer company.
My most recent purchase was an Iomega dvd burner external. Works fine
with XP Home SP2. Amazing company. Nuff said...
geothermal I could give you a list of others who have had external
drives pack up byt no matter. Who do I send faulty zips to? nswere the
question with information rather than abuse. Do you have an answer? ROTFL
JohnW
I gave out the Iomega toll free number already in this thread to the
OP. But if they did not save their receipt, then they might be out of
luck. But since you have no clue how to find any info on the Iomega
webpage on your own, then here you go copy and pasted for you. (^:
I'll do all the leg work, while you just sit there and whine some more
instead of helping other people. If you have any webpages that
independently show that Iomega drives for the last ten years are any
worse than tape drives or hard drives or dvd drives, then let me know.
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What is your return policy ?
Iomega offers a 30-day money-back guarantee on all products shipped in
the US and annual iStorage subscriptions purchased through the Iomega
Online Store, except software that has been opened, software
downloads, and monthly iStorage subscriptions. Annual iStorage refunds
for subscription cancellations will be pro-rated based on remaining
subscription time. Should you wish to return the item for any reason,
you must call (888) 516-8467, Monday thru Friday between 8:00am &
8:00pm ET, to receive an RMA number and must do so prior to the end of
the 30th day following shipment of the product by Iomega. After the
30-day period you may only return the product under Iomega's limited
warranty terms. All returns must be in the original Iomega packaging
and contain all items provided with the product.
At this time, the 30-day money-back guarantee is only offered to U.S.
customers. International customers can return any item purchased on
our web site by mail only. You must contact our Customer Service
Department via email by visiting
www.international-orders.com/shop/partner/iomega/help.do to receive
return instructions. You will be credited for the product value and
any applicable duties and taxes.
I need to return a product but did not purchase from the Iomega Online
Store.
Your product should be returned to the original place of purchase. If
the product is in warranty and needs to be serviced, please call (800)
MY-STUFF, Monday thru Friday between 8:00am & 8:00pm ET. International
customers can contact Customer Service Department via email by
visiting www.international-orders.com/shop/partner/iomega/help.do or
click here to connect to Iomega's technical support site.
What is Iomega's warranty?
North America Returns and Warranty Page
Answer
Welcome the Iomega® Returns and Warranty Home page. Here you can find
important information about your products warranty. You will also find
information about replacing your product if it is defective. To serve
you with the most accurate information, you must choose the correct
option below.
Important: Warranty support for Bernoulli®, Floptical®, Ditto®,
PocketZip™, Clik!™, Buz™, Jaz® and Peerless ™ products is handled
through Comet Enterprises. Please go to the Comet Enterprises web site
at http://www.cometenterprises.com/ or contact them by telephone at
1-801-436-0000.
North America Warranty Terms and Conditions - Media
Answer
Iomega® Media Warranty Terms and Conditions
Coverage
Excluded Products and Problems
Remedies
Limitations
Coverage
Iomega warrants this hardware product to be free from defects
in materials and workmanship for the warranty period. This
non-transferable, limited warranty is only to you, the first end-user
purchaser. The warranty begins on the date of purchase and lasts for
the period specified below:
1. Standard REV™, Zip®, Jaz®, PocketZip™, and Clik!™ disk
media: five (5) years
2. Peerless™ media: one (1) year
3. Iomega U250 and U100 Titanium Zip disk media: ten (10) years
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Excluded Products and Problems
This warranty does not apply to: (a) Iomega software products;
(b) expendable components such as fuses or bulbs; or (c) third party
products, hardware or software, supplied with the warranted product.
Iomega makes no warranty of any kind on such products which, if
included, are provided "AS IS." Excluded is damage caused by accident,
misuse, abuse, unusually heavy use, use of non-Iomega supplied or
approved media, exposure of media to excessive magnetic fields, or
external environmental causes.
Remedies
Your sole and exclusive remedy for a covered defect is repair
or replacement of the defective product, at Iomega's sole option and
expense (shipping may be charged), and Iomega may use new or
refurbished parts or products to do so. If Iomega is unable to repair
or replace a defective product, your alternate exclusive remedy shall
be a refund of the original purchase price.
The above is Iomega's entire obligation to you under this
warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT, INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA,
USE, OR PROFITS EVEN IF IOMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. In no event shall Iomega's liability exceed the original
purchase price of the drive or the media disk. Some jurisdictions do
not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Limitations
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted by applicable
law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Any implied warranty required by applicable law shall be
limited in duration to the express warranty term. Some jurisdictions
do not allow disclaimers of implied warranties or limitations on how
long an implied warranty lasts, so the above limitation may not apply
to you.
This warranty gives you specific legal rights and you may also
have other rights that vary from jurisdiction to jurisdiction. Any
suit for breach of any warranty on your Product must be filed within
one (1) year of the first date the suit could have been brought.
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geothermal
--
"You have to be part animal part machine
If you take a good look around you'll see what I mean."
Henry Rollins